FAQ’s

HDO USA offers a wide range of pet food products, including dry food, wet food, treats, and specialized dietary options.

Yes, at HDO USA, we are committed to providing pet food products made from premium-quality ingredients to ensure the health and well-being of your pets.

Absolutely! HDO USA offers pet food products suitable for all breeds and ages, ranging from puppies and kittens to adult and senior pets.

Yes, we understand that some pets may have dietary restrictions. That’s why HDO USA offers specialized pet food products tailored to meet specific dietary needs, such as grain-free, limited ingredient, and hypoallergenic options.

Our online store features a user-friendly interface with helpful filters and search options. You can easily navigate through different categories, consider the specific needs of your pet, and choose the most suitable pet food product.

While we do not specifically claim veterinarian approval, we strive to offer high-quality pet food products that meet industry standards and are trusted by pet owners worldwide.

Yes, we offer a selection of organic and natural pet food options that prioritize wholesome ingredients and are free from artificial additives or preservatives.

HDO USA offers a variety of sizes and quantities for pet food products, allowing you to choose the appropriate portion based on your pet’s needs.

We frequently run discounts and promotions on pet food products. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers and savings.

Yes, HDO USA offers a convenient recurring order option, ensuring that your pet’s food is delivered at regular intervals without the need for manual reordering.

We take customer satisfaction seriously. HDO USA offers a satisfaction guarantee, and if you are not completely satisfied with your purchase, please contact our customer support team for assistance.

Once your order is confirmed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Shipping charges may apply based on the size and weight of your order, as well as the shipping destination. You can find detailed information regarding shipping charges during the checkout process.

We understand that plans can change. If you need to cancel or modify your order, please contact our customer support team as soon as possible, and they will assist you accordingly.

HDO USA accepts various payment methods, including major credit cards, debit cards, and PayPal, providing you with a convenient and secure shopping experience.

Yes, customer reviews and ratings are available on our website. These reviews provide valuable insights from other pet owners and can help you make informed decisions.

For any questions or concerns about our pet food products, you can reach our customer support team by emailing [email protected] or calling +1 (832) 377-1211.

Yes, HDO USA offers subscription plans that allow you to schedule regular deliveries of your pet’s favorite food products, ensuring you never run out.

Absolutely! In addition to pet food, HDO USA also offers a wide range of pet care products, including treats, toys, grooming supplies, and accessories.

Yes, we provide detailed nutritional information and ingredient lists for each pet food product on our online store. This allows you to make informed choices based on your pet’s dietary needs.